2010–2011 Freightliner Sprinter 2500 & 2010–2011 Mercedes-Benz Sprinter 2500 recall: equipment
⚠️ What's wrong
Sprinter is recalling certain model year 2010-2011 freightliner 2500 Sprinter and Mercedes-Benz Sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.
💥 The risk
The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver.
🔧 The fix
Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on february 11, 2011. Owners may contact Sprinter at 1-201-573-0600.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 10V642000
- Manufacturer
- MERCEDES-BENZ USA, LLC - DBA SPRINTER
- Vehicles affected
- 274
- Component
- EQUIPMENT
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 11, 2011
- Recall started by
- MFR
- Notes
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .