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💥 Crash riskNHTSA 11V002📅 Jan 5, 2011

2010–2011 Keystone Cougar & 2010–2011 Keystone Laredo + 1 more recall: trailer hitch

⚠️ What's wrong

Keystone is recalling certain model year 2010-2011 Cougar, Laredo and Outback travel trailers equipped with lippert component hitch couplers for lack of indentation on the forward edge of the coupler.

💥 The risk

If the coupler is lacking the indent it will lead to an increased risk of trailer separation from the hitch ball while towing resulting in property damage and/or vehicle crash.

🔧 The fix

Owners are asked to inspect the hitch coupler for the correct stamping. If the hitch coupler is not formed correctly arrangements will be made to replace it free of charge. The safety recall began on january 24, 2011. Owners may contact keystone customer service at 1-866-425-4369.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
11V002000
Manufacturer recall #
10-156
Manufacturer
KEYSTONE RV COMPANY
Vehicles affected
1,086
Component
TRAILER HITCHES
Owner phone
1-866-425-4369
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 24, 2011
Built
Mar 31, 2010 – May 18, 2010
Recall started by
MFR
Notes
Keystone safety recall no. 10-156.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 11V002 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 11V002?

2010–2011 Keystone Cougar & 2010–2011 Keystone Laredo + 1 more. 1,086 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Keystone dealer to book the free repair or call the manufacturer at 1-866-425-4369.