2003 Marathon Custom 2- Room recall: equipment
⚠️ What's wrong
Marathon homes corp. (marathon) is recalling one motorhome, model year 2003 Custom 2 - Room, equipped with a 1200-SERIES norcold refrigerator. The refrigerator being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
💥 The risk
The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
🔧 The fix
Marthon is working with norcold to identify and notify the affected owner. The owner will be instructed to contact a norcold dealer to receive the remedy free of charge. Please see norcold's defect report 10E-049 for additional information. The safety recall began on february 15, 2011. Owners may contact norcold at 1-800-767-9101.
- NHTSA campaign
- 11V080000
- Manufacturer
- MARATHON HOMES CORP.
- Vehicles affected
- 1
- Component
- EQUIPMENT
- Owner phone
- 1-800-767-9101
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 15, 2011
- Built
- May 5, 2003 – May 5, 2003
- Recall started by
- ODI
- Notes
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .