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🔥 Fire riskNHTSA 11V138📅 Mar 1, 2011

2007 Triple E RV Empress & 2008 Triple E RV Topaz recall: equipment

⚠️ What's wrong

Triple e is recalling certain model year 2007 Empress and model year 2008 Topaz motor homes equipped with 1200-SERIES norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

💥 The risk

The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.

🔧 The fix

Triple e is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10E-049 for additional information. The safety recall began on february 28, 2011. Owners may contact norcold at 1-800-767-9101.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
11V138000
Manufacturer
TRIPLE E RECREATIONAL VEHICLES
Vehicles affected
2
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Owner phone
1-800-767-9101
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 22, 2011
Built
Aug 1, 2007 – Aug 31, 2008
Recall started by
ODI
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 11V138 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 11V138?

2007 Triple E RV Empress & 2008 Triple E RV Topaz. 2 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Triple E RV dealer to book the free repair or call the manufacturer at 1-800-767-9101.