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🔥 Fire riskNHTSA 11V235📅 Apr 14, 2011

2003–2011 Newmar Dutch Star DP & 2003–2011 Newmar Kountry Aire FW + 18 more recall: equipment

⚠️ What's wrong

Newmar is recalling certain recreational vehicles equipped with 1200 series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

💥 The risk

The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.

🔧 The fix

Newmar is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10E-049 for additional information. The safety recall began on march 28, 2011. Owners may contact norcold at 1-800-767-9101.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
11V235000
Manufacturer
NEWMAR CORPORATION
Vehicles affected
5,486
Component
EQUIPMENT
Owner phone
1-800-767-9101
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 28, 2011
Recall started by
ODI
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 11V235 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 11V235?

2003–2011 Newmar Dutch Star DP & 2003–2011 Newmar Kountry Aire FW + 18 more. 5,486 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Newmar dealer to book the free repair or call the manufacturer at 1-800-767-9101.