2011–2012 Keystone Cougar High Country recall: powertrain & transmission
⚠️ What's wrong
Keystone is recalling certain model year 2011-2012 Cougar High Country travel trailers produced from november 3, 2010, through may 26, 2011, for having 4400 pound axles installed instead of 5200 pound axles. If a vehicle is loaded to the maximum stated gvwr of 10,000 pounds, the 4400 pound axle will be overloaded.
💥 The risk
Overloading the axle could lead to an increase risk of axle failure, property damage and/or vehicle crash.
🔧 The fix
Dealers will replace the axles with the correct ones free of charge. The safety recall began on july 7, 2011. Owners may contact keystone customer service at 1-866-425-4369.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 11V322000
- Manufacturer recall #
- 11-166
- Manufacturer
- KEYSTONE RV COMPANY
- Vehicles affected
- 197
- Component
- POWER TRAIN:AXLE ASSEMBLY
- Owner phone
- 1-866-425-4369
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 7, 2011
- Built
- Nov 3, 2010 – May 26, 2011
- Recall started by
- MFR
- Notes
- Keyston safety recall no. 11-166.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .