2011 Sprinter 2500 recall: seats
⚠️ What's wrong
Sprinter is recalling certain model year 2011 sprinter 2500 vehicles sold both under the Mercedes-Benz and freightliner brand names. Certain seat benches have been mounted with a LATCH bracket for child restraints that was not welded properly.
💥 The risk
In the event of a crash, the seat benches in these vehicles may not perform as required such that a child restraint may not stay properly secured, increasing the risk of injury.
🔧 The fix
Dealers will inspect the seat bench and replace the bench as needed, free of charge. The safety recall began on september 16, 2011. Owners may contact sprinter at 1-877-762-8267.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 11V324000
- Manufacturer
- SPRINTER ENGINEERING & COMPLIANCE SUPPOR
- Vehicles affected
- 47
- Component
- SEATS
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 16, 2011
- Recall started by
- MFR
- Notes
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .