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💥 Crash risk🩹 Injury riskNHTSA 11V372📅 Jul 25, 2011

2012 International Workstar recall: steering

⚠️ What's wrong

Navistar is recalling certain model year 2012 international Workstar commercial trucks manufactured from february 7, 2011, through june 7, 2011, and built with dual steering gear feature codes 05PTB, 05PTE, 05PUA, 05PUB, 05PUC, 05PUD, 05PUE, or 05PUH. The fastener that attaches the pitman arm to the right side steering gear may not have been tightened to its specified torque, or the locking feature associated with the fastener may not have been properly installed. An under torque condition and/or missing locking feature may cause a loose connection possibly allowing the pitman arm to separate from the steering gear resulting in loss of steering control.

💥 The risk

Loss of steering control increases the risk of a crash that may result in property damage, personal injury, or death.

🔧 The fix

Dealers will inspect the pitman arm/steering gear connection, and either the connecting fastener will be tightened to the correct assembly torque or the pitman arm will be replaced. This service will be performed free of charge. The safety recall is expected to begin on or before august 19, 2011. Owners may contact navistar at 1-800-448-7825.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
11V372000
Manufacturer recall #
11512
Manufacturer
NAVISTAR, INC
Vehicles affected
36
Component
STEERING:GEAR BOX:SHAFT PITMAN
Owner phone
1-800-448-7825
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 22, 2011
Built
Feb 7, 2011 – Jun 7, 2011
Recall started by
MFR
Notes
Navistar safety recall no. 11512.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 11V372 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 11V372?

2012 International Workstar. 36 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized International dealer to book the free repair or call the manufacturer at 1-800-448-7825.