Buy me a coffee
🔥 Fire riskNHTSA 11V457📅 Sep 7, 2011

2011 MCI E4500 & 2011 MCI J4500 recall: engine

⚠️ What's wrong

Motor coach industries, inc. (MCI) is recalling certain model year 2011 E4500 and J4500 motor coaches manufactured from december 2010 through january 2011, equipped with a cummins isx 11.9 diesel engine. The v-band clamp assembly, part numbers Q187684, Q187685, and Q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which CAN fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

💥 The risk

If the inlet or outlet sections disconnect, hot exhaust gases CAN vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.

🔧 The fix

MCI will notify owners, and repairs will be performed by authorized cummins dealers free of charge. The safety recall began on september 19, 2011. Owners may contact MCI at 1-800-241-2947 or cummins at 1-812-377-5000 for more information.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
11V457000
Manufacturer recall #
364
Manufacturer
MOTOR COACH INDUSTRIES, INC
Vehicles affected
10
Component
ENGINE AND ENGINE COOLING
Owner phone
1-800-241-2947
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 19, 2011
Recall started by
MFR
Notes
Mci's recall campaign number is 364.cummins' recall campaign number is C1154. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 11V457 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 11V457?

2011 MCI E4500 & 2011 MCI J4500. 10 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized MCI dealer to book the free repair or call the manufacturer at 1-800-241-2947.