2011–2012 Mack Pinnacle (cxu) recall: trailer hitch
⚠️ What's wrong
Mack trucks is recalling certain model year 2011-2012 cxu trucks manufactured from may 1, 2010, through january 31, 2011. During the coupling process, it is possible for the driver to partially close the fifth wheel lock and if solely relying on a tug test (pull test), the driver may think that the fifth wheel lock is properly coupled to the trailer king pin when in fact it is not properly coupled.
💥 The risk
If the driver drives away with a trailer that is not properly coupled, the trailer CAN come loose and potentially result in a vehicle crash.
🔧 The fix
Mack trucks will notify owners and dealers will replace the lock bar free of charge. The safety recall began on december 7, 2011. Owners may contact mack trucks at 1-800-866-1177.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 11V461000
- Manufacturer recall #
- SC0358
- Manufacturer
- MACK TRUCKS, INC
- Vehicles affected
- 113
- Component
- TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
- Owner phone
- 1-800-866-1177
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 7, 2011
- Built
- May 1, 2010 – Jan 31, 2011
- Recall started by
- MFR
- Notes
- Mack trucks' safety recall number is SC0358.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .