2012 Keystone Passport recall: equipment
⚠️ What's wrong
Keystone is recalling certain model year 2012 Passport travel trailers manufactured from september 15, 2011, through september 28, 2011. The rear living room is missing an egress window.
💥 The risk
In the event that an emergency evacuation is necessary, the absence of an egress window will increase the risk of personal injury.
🔧 The fix
Dealers will replace the window currently installed with an egress window free of charge. The safety recall began on october 25, 2011. Owners may contact keystone customer service at 1-866-425-4369.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 11V513000
- Manufacturer recall #
- 11-168
- Manufacturer
- KEYSTONE RV COMPANY
- Vehicles affected
- 30
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Owner phone
- 1-866-425-4369
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 25, 2011
- Built
- Sep 15, 2011 – Sep 28, 2011
- Recall started by
- MFR
- Notes
- Keystone's number for this safety recall is 11-168. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .