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💥 Crash riskNHTSA 11V549📅 Nov 17, 2011

2011–2012 Hino NE8J recall: steering

⚠️ What's wrong

Hino motors is recalling certain model year 2011-2012 NE8J trucks. During the assembly process, the steering attachment bolts may have been insufficiently torqued.

💥 The risk

Insufficient torque of the steering arm bolts may result in bolt fatigue and fracture and/or arm separation, thereby potentially resulting in loss of steering control, increasing the risk of a crash.

🔧 The fix

Hino will notify owners, and dealers will repair or replace the steering arm bolts free of charge. The safety recall began on april 19, 2012. Owners may contact hino at 1-248-699-9390.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
11V549000
Manufacturer recall #
M0240
Manufacturer
HINO MOTORS SALES U.S.A., INC.
Vehicles affected
62
Component
STEERING
NHTSA hotline
1-888-327-4236
Owner letters mailed
Apr 19, 2012
Built
Feb 16, 2011 – Mar 3, 2011
Recall started by
MFR
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 11V549 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 11V549?

2011–2012 Hino NE8J. 62 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Hino dealer to book the free repair.