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💥 Crash riskNHTSA 11V564📅 Dec 1, 2011

2008–2011 E-One Cyclone II & 2008–2011 E-One Quest + 1 more recall: stability control

⚠️ What's wrong

E-one is recalling certain model year 2008 through 2011 Cyclone II, Typhoon, and Quest vehicles manufactured from may 1, 2008, through november 28, 2011, and equipped with meritor wabco electronic stability control (ESC) modules. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.

💥 The risk

If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.

🔧 The fix

E-one will notify owners and is working with meritor wabco to replace the control module free of charge. The safety recall began on december 16, 2011. Owners may contact e-one customer service at 1-800-627-5050 or meritor on track customer service at 1-866-668-7221.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
11V564000
Manufacturer
E-ONE, INC.
Vehicles affected
220
Component
ELECTRONIC STABILITY CONTROL (ESC)
Owner phone
1-800-627-5050
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 16, 2011
Recall started by
MFR
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 11V564 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 11V564?

2008–2011 E-One Cyclone II & 2008–2011 E-One Quest + 1 more. 220 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized E-One dealer to book the free repair or call the manufacturer at 1-800-627-5050.