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NHTSA 11V605📅 Dec 29, 2011

2011–2012 Freightliner Business Class M2 & 2011–2012 Western Star 4900 recall: engine

⚠️ What's wrong

Daimler trucks (dtna) is recalling certain model year 2011 and 2012 freightliner Business Class M2 and western star 4900 emergency vehicles manufactured from july 2, 2010, through december 13, 2011, equipped with a DD13 EPA10 detroit diesel engine. The engine shutdown software normally provided to protect the engine and vehicle may not have been disabled on engines intended for emergency vehicle applications.

💥 The risk

If the vehicle operator receives and ignores multiple warnings indicating the need for operator intervention, the engine may shut down unexpectedly. Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.

🔧 The fix

Dtna will notify owners, and dealers will disable the engine shutdown software free of charge. The safety recall began on march 13, 2012. Owners may contact dtna at 1-800-547-0712.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
11V605000
Manufacturer recall #
11C-4
Manufacturer
DAIMLER TRUCKS NORTH AMERICA
Vehicles affected
66
Component
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Owner phone
1-800-547-0712
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 13, 2012
Built
Jul 2, 2010 – Dec 13, 2011
Recall started by
MFR
Notes
Dtna's recall campaign number is 11C-4 (FL-621).owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 11V605 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 11V605?

2011–2012 Freightliner Business Class M2 & 2011–2012 Western Star 4900. 66 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Freightliner dealer to book the free repair or call the manufacturer at 1-800-547-0712.