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💥 Crash riskNHTSA 12V002📅 Jan 5, 2012

2009–2012 New Flyer XDE40 & 2010–2011 New Flyer XD35 + 3 more recall: electrical system

⚠️ What's wrong

New flyer is recalling certain model years 2009-2012 XDE40, model years 2010-2011 models XD35 and XDE35, model year 2010 XD40, and model year 2011 XN40 transit buses, manufactured from january 2010, through december 2011, and equipped with a parker-hannifin (vansco) instrument panel. The programming of the instrument panel is such that if multiple error messages are received by the instrument panel from the vehicle powertrain, the “check engine” and/or “stop engine” indicator lamps on the dash may not illuminate and the engine may enter a safety or shutdown mode of operation.

💥 The risk

Engine shutdown would result in loss of vehicle propulsion or vehicle stall, either of which increases the risk of a crash.

🔧 The fix

New flyer will reprogram the instrument panel free of charge. The safety recall began on january 9, 2012. New flyer will upload a corrected software version free of charge. Owners may contact new flyer at 1-204-934-4876.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V002000
Manufacturer recall #
R11-026
Manufacturer
NEW FLYER INDUSTRIES LTD
Vehicles affected
490
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 9, 2012
Built
Mar 1, 2011 – Dec 31, 2011
Recall started by
MFR
Notes
New flyer’s recall campaign number is R11-026. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V002 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V002?

2009–2012 New Flyer XDE40 & 2010–2011 New Flyer XD35 + 3 more. 490 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized New Flyer dealer to book the free repair.