2004–2005 Ford Freestar & 2004–2005 Mercury Monterey recall: powertrain & transmission
⚠️ What's wrong
Ford is recalling certain model year 2004 and 2005 ford Freestar and mercury Monterey vehicles. The torque converter output shaft may fail.
💥 The risk
This condition results in a sudden loss of motive power with no warning, increasing the risk of a crash.
🔧 The fix
Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall began on august 9, 2012. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 12V006000
- Manufacturer recall #
- 11S25
- Manufacturer
- FORD MOTOR COMPANY
- Vehicles affected
- 206,452
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
- Owner phone
- 1-866-436-7332
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 29, 2012
- Recall started by
- ODI
- Notes
- Ford's recall campaign number is 11S25.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .