2012 Ford Expedition & 2012 Lincoln Navigator recall: seats
⚠️ What's wrong
Ford is recalling certain model year 2012 Expedition and lincoln Navigator vehicles, manufactured from november 19, 2011, through december 2, 2011, for failing to comply with the requirements of federal motor vehicle safety standard no. 202, "head restraints." these vehicles may have inadequate welds on the head restraint support brackets for the second row, right-hand seat.
💥 The risk
In the event of a crash, the seat head restraint may not provide the required strength, increasing the risk of injury.
🔧 The fix
Ford will notify owners, and dealers will replace the head restraints as necessary, free of charge. The safety recall began on february 21, 2012. Owners may contact ford motor company customer relationship center at 1-866-436-7332.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 12V034000
- Manufacturer recall #
- 12C22
- Manufacturer
- FORD MOTOR COMPANY
- Vehicles affected
- 569
- Component
- SEATS:MID/REAR ASSEMBLY
- Owner phone
- 1-866-436-7332
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 21, 2012
- Built
- Nov 19, 2011 – Dec 2, 2011
- Recall started by
- MFR
- Notes
- Ford's recall campaign number is 12C22.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.