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🔥 Fire riskNHTSA 12V048📅 Feb 9, 2012

2011–2012 Tiffin Phaeton & 2013 Tiffin Zephyr recall: engine

⚠️ What's wrong

Tiffin is recalling certain model year 2011, 2012, and 2013 recreational vehicles, models Phaeton and Zephyr, equipped with a cummins isb, isc, isl, or isx diesel engine. The v-band clamp assembly, part numbers Q187684, Q187685, and Q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which CAN fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

💥 The risk

If the inlet or outlet sections disconnect, hot exhaust gases CAN vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.

🔧 The fix

Tiffins is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. Owners may contact cummins at 1-812-377-5000 or tiffins at 256-356-8661.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V048000
Manufacturer
TIFFIN MOTORHOMES, INC.
Vehicles affected
13
Component
ENGINE AND ENGINE COOLING
Owner phone
1-812-377-5000
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 10, 2012
Recall started by
MFR
Notes
Cummins recall campaign number is C1154. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov .

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V048 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V048?

2011–2012 Tiffin Phaeton & 2013 Tiffin Zephyr. 13 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Tiffin dealer to book the free repair or call the manufacturer at 1-812-377-5000.