2009–2011 Mack MRU & 2010–2011 Mack LEU recall: suspension
⚠️ What's wrong
Mack is recalling certain model year 2009-2011 MRU and model year 2010-2011 LEU vehicles, manufactured from january 1, 2009, through september 30, 2010 because the front axle may crack and fracture.
💥 The risk
Complete fractures CAN cause the driver to lose control of the vehicle, increasing the risk of a crash.
🔧 The fix
Mack will notify owners, and replace the axle beams on affected vehicles when sufficient quantities are available. As an interim measure, a mag particle inspection will be provided to mitigate risk and identify vehicles with cracked axle beams. This service will be performed free of charge. The safety recall began march 30, 2012. Owners may contact mack trucks at 1-800-866-1177.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 12V067000
- Manufacturer recall #
- SC0362
- Manufacturer
- MACK TRUCKS, INC
- Vehicles affected
- 4,032
- Component
- SUSPENSION:FRONT
- Owner phone
- 1-800-866-1177
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 20, 2012
- Built
- Jan 1, 2009 – Sep 30, 2010
- Recall started by
- MFR
- Notes
- Macks recall number is SC0362.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.