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NHTSA 12V080📅 Feb 29, 2012

2010–2012 Pierce Arrow XT & 2010–2012 Pierce Dash CF + 2 more recall: engine

⚠️ What's wrong

Pierce is recalling certain model year 2010-2012 Arrow XT, Dash CF, Quantum and Velocity emercency vehicles manufactured from october 13, 2010, through february 8, 2012, and equipped with detroit diesel DD13 epa 2010 engines. The engine shutdown software normally provided to protect the engine and vehicle may not have been disabled on engines intended for emergency vehicle applications.

💥 The risk

If the vehicle operator receives and ignores multiple warnings indicating the need for operator intervention, the engine may shut down unexpectedly. Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.

🔧 The fix

Pierce will notify owners, and detroit diesel dealers will disable the engine shutdown software, free of charge. Pierce has not provided a notification schedule. Owners may contact pierce at 888-974-3723.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V080000
Manufacturer
PIERCE MANUFACTURING
Vehicles affected
276
Component
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Owner phone
1-888-974-3723
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 14, 2012
Built
Oct 13, 2010 – Feb 8, 2012
Recall started by
MFR
Notes
Owners may also contact the national highway traffic safety administration’s vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V080 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V080?

2010–2012 Pierce Arrow XT & 2010–2012 Pierce Dash CF + 2 more. 276 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Pierce dealer to book the free repair or call the manufacturer at 1-888-974-3723.