2009–2012 MCI J4500 recall: windows, wipers & mirrors
⚠️ What's wrong
Motor coach industries, inc (MCI) is recalling certain model year 2009-2012 j motor coaches. Due to inadequate bonding, the transom windows (the rear-most windows on each side), may detach from the coach.
💥 The risk
A transom window may detach without warning, increasing the risk of personal injury or property damage.
🔧 The fix
MCI will notify owners, and dealers will install mechanical retention clips on the transom windows, free of charge. The safety recall began on june 5, 2012. Owners may contact MCI at 1-800-241-2947.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 12V135000
- Manufacturer recall #
- 369
- Manufacturer
- MOTOR COACH INDUSTRIES, INC
- Vehicles affected
- 615
- Component
- VISIBILITY:GLASS, SIDE/REAR
- Owner phone
- 1-800-241-2947
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 5, 2012
- Recall started by
- MFR
- Notes
- MCIs recall campaign number is 369.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.