2000–2003 Ford Windstar recall: suspension
⚠️ What's wrong
Ford is recalling certain model year 1998-2003 Windstar vehicles manufactured from september 1, 1997, through july 3, 2003, registered in puerto rico. Due to increased stresses caused by high cycles of torsional loading, specific to this market, the rear axle CAN crack.
💥 The risk
A fractured axle may result in a loss of vehicle control, increasing the risk of a crash.
🔧 The fix
Ford will notify owners, and dealers will inspect and install a reinforcement bracket on the rear axle or replace the axles, as necessary. This service will be provided free of charge. The recall began on june 1, 2012. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 12V195000
- Manufacturer recall #
- 12S30
- Manufacturer
- FORD MOTOR COMPANY
- Vehicles affected
- 9,192
- Component
- SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
- Owner phone
- 1-866-436-7332
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 1, 2012
- Recall started by
- MFR
- Notes
- Ford's safety recall campaign number is 12S30.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.