2009–2013 Volvo Bus 9700 recall: windows, wipers & mirrors
⚠️ What's wrong
Prevost car inc. (prevost) is recalling certain model year 2009-2013 volvo 9700 motor coaches. On some vehicles, the quantity of emergency exit windows is insufficient to comply with the requirements of federal motor vehicle safety standard no. 217, bus emergency exits and window retention and release.
💥 The risk
In the event of an emergency, passengers may be delayed in exiting the vehicle due to limited emergency windows, increasing the risk of personal injury.
🔧 The fix
Prevost will notify owners, and dealers will install an additional emergency exit window, free of charge. An interim notification will be completed by mid-july 2012. The safety recall began on september 27, 2012. Owners may contact prevost car inc. At 1-866-870-2046 or 1-418-883-2888.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 12V205000
- Manufacturer recall #
- SR12-57
- Manufacturer
- PREVOST CARS, INC.
- Vehicles affected
- 27
- Component
- VISIBILITY
- Owner phone
- 1-866-870-2046
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 26, 2012
- Recall started by
- MFR
- Notes
- The prevost recall campaign number is SR12-57.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov