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💥 Crash riskNHTSA 12V264📅 Jun 12, 2012

2007–2009 Mercedes-Benz E350 recall: suspension

⚠️ What's wrong

Mercedes-Benz is recalling certain model year 2007-2009 E350 4MATIC wagon vehicles manufactured from july 1, 2006, through april 30, 2009. A connecting rod for the load leveling rear suspension system may fail.

💥 The risk

If this occurs, the driver may have reduced vehicle control, increasing the risk of a crash.

🔧 The fix

Mercedes-Benz will notify owners, and dealers will replace all the connecting rods, free of charge. The safety recall began on september 7, 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V264000
Manufacturer
MERCEDES-BENZ USA, LLC.
Vehicles affected
3,613
Component
SUSPENSION:REAR
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 7, 2012
Built
Jul 1, 2006 – Apr 30, 2009
Recall started by
MFR
Notes
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V264 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V264?

2007–2009 Mercedes-Benz E350. 3,613 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.