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💥 Crash risk🩹 Injury riskNHTSA 12V299📅 Jun 28, 2012

2012 Audi Q5 recall: windows, wipers & mirrors

⚠️ What's wrong

Volkswagen is recalling certain model year 2012 audi Q5 vehicles, manufactured from june 21, 2011, through december 9, 2011. Some vehicles may be equipped with a front sunroof glass panel that is susceptible to breakage in extremely cold weather/temperature conditions.

💥 The risk

Should the sunroof’s glass break while the vehicle is in use, the falling glass could cut and injure the driver or passengers. It could also distract the driver, increasing the risk of a crash.

🔧 The fix

Volkswagen will notify owners, and dealers will replace the front sunroof glass panel, free of charge. The safety recall began on august 7, 2012. Owners may contact audi at 1-800-253-2834.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V299000
Manufacturer recall #
60B2/L3
Manufacturer
VOLKSWAGEN OF AMERICA, INC
Vehicles affected
13,172
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Owner phone
1-800-253-2834
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 7, 2012
Built
Jun 21, 2011 – Dec 9, 2011
Recall started by
MFR
Notes
Volkswagen’s safety recall number is 60B2/L3.customers may also contact the national highway traffic safety administration’s vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V299 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V299?

2012 Audi Q5. 13,172 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Audi dealer to book the free repair or call the manufacturer at 1-800-253-2834.