2012 Mack Granite (gu) & 2012 Mack Pinnacle (chu) + 1 more recall: windows, wipers & mirrors
⚠️ What's wrong
Mack is recalling certain model year 2012 chu, cxu, and gu vehicles, manufactured from october 10, 2011, through november 17, 2011. Hardware used to secure the windshield wiper linkage to the wiper motor may not be sufficiently torqued, and may cause the windshield wiper linkage to detach from the wiper motor. As a result, the windshield wipers will not function.
💥 The risk
If this occurs, under certain driving conditions the driver's visibility will be reduced, increasing the risk of a crash.
🔧 The fix
Mack will notify owners, and replace the hardware on affected vehicles, free of charge. The safety recall began on august 22, 2012. Owners may contact mack trucks at 1-800-866-1177.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 12V308000
- Manufacturer recall #
- SC3064
- Manufacturer
- MACK TRUCKS, INC
- Vehicles affected
- 1,174
- Component
- VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
- Owner phone
- 1-800-866-1177
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 22, 2012
- Built
- Oct 10, 2011 – Nov 17, 2011
- Recall started by
- MFR
- Notes
- Macks recall number is SC0364.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.