2011–2012 Van Hool TD925 recall: seats
⚠️ What's wrong
Van Hool is recalling certain model year 2011-2012 TD925 motorcoaches. For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."
💥 The risk
In the event of a crash, there is an increased risk of injury to the seat occupant.
🔧 The fix
Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll free at 1-877-427-7278.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 12V323000
- Manufacturer recall #
- P698
- Manufacturer
- VAN HOOL N.V.
- Vehicles affected
- 152
- Component
- SEATS
- Owner phone
- 1-877-427-7278
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 15, 2012
- Recall started by
- MFR
- Notes
- Van Hool's recall campaign number is P698.Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.