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💥 Crash risk🩹 Injury riskNHTSA 12V340📅 Jul 19, 2012

2012 Collins DE & 2012 Collins DH + 10 more recall: windows, wipers & mirrors

⚠️ What's wrong

Collins is recalling certain model year 2012 Collins, Mid-Bus, or Corbeil SL, SH, DH, and DE model school and multi-function school activity buses manufacturer from March 15, 2012, through October 30, 2012, equipped with Spectal split sash emergency egress windows. The split sash windows fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release." The windows may have an improperly installed retainer bar, insufficient strength of the egress window latch connecting rod, and/or missing or failed window fasteners.

💥 The risk

In the event of a crash, vehicle occupants may not be able to exit the bus, increasing the risk of injury. If all the fasteners on a single retaining bar failed, the window would not remain secured to the bus, creating a risk of injury for passengers or persons outside of the bus.

🔧 The fix

Collins will notify owners, and dealers will repair the buses free of charge. The safety recall began during September 2012. Owners may contact Collins at 1-800-533-1850.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V340000
Manufacturer
COLLINS BUS CORPORATION
Vehicles affected
1,429
Component
VISIBILITY:GLASS, SIDE/REAR
Owner phone
1-800-533-1850
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 20, 2012
Built
Mar 15, 2012 – Oct 31, 2012
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V340 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V340?

2012 Collins DE & 2012 Collins DH + 10 more. 1,429 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Collins dealer to book the free repair or call the manufacturer at 1-800-533-1850.