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🔥 Fire risk💥 Crash riskNHTSA 12V345📅 Jul 20, 2012

2012 Collins DH400 & 2012 Collins DH416 + 16 more recall: fuel system

⚠️ What's wrong

Collins is recalling certain model year 2012 Collins, Corbeil, and Mid-Bus school bus and multi-function school activity buses, models SL400, SH400, DH400, DH416 with 139" wheel base and two-passenger seat set at 24, 25, 26, 27, or 28" hip to knee spacing and three-passenger seat set at 24, 25, or 26" hip to knee spacing and model year 2012 DH500 and DH516 with 159" wheel base and two-passenger seat set at 28 or 29" hip to knee spacing and three-passenger seat set at 27, 28, or 29" hip to knee spacing. These buses were manufactured from March 12, 2012, through September 20, 2012. In some floor plans on these models of buses, there is the possibility that the fuel filler hose was damaged during seat or seat track installation or that a seat bolt and/or the seat bolt bracket interferes with the routing of the fuel fill hose. The fuel fill hose runs from the exterior of the bus, through a housing in the bus, then under the bus and toward the fuel tank. Some floor plans have a seat or track bolt that comes through the floor near the area where the hose crosses the chassis frame. In addition to possible damage during installation, there is a chance that the bolt or the bracket can abrade or puncture the hose in this area.

💥 The risk

If the integrity of this hose is breached, fuel could spill. In the case of gasoline or diesel vehicle, fuel could spill during fueling operations or in the event of a crash, increasing the risk of a fire. In the case of a propane vehicle, propane gas could be released during fueling operations (check valves prevent release from the tanks) creating the risk of a fire during filling.

🔧 The fix

Collins will notify owners, and dealers will repair the buses free of charge. The safety recall began on August 13, 2012. Owners may contact Collins at 1-800-533-1850.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V345000
Manufacturer
COLLINS BUS CORPORATION
Vehicles affected
598
Component
FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE; FUEL SYSTEM, OTHER
Owner phone
1-800-533-1850
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 13, 2012
Built
Mar 12, 2012 – Sep 20, 2012
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V345 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V345?

2012 Collins DH400 & 2012 Collins DH416 + 16 more. 598 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Collins dealer to book the free repair or call the manufacturer at 1-800-533-1850.