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🩹 Injury riskNHTSA 12V346πŸ“… Jul 20, 2012

2012 Collins DE & 2012 Collins DH + 10 more recall: body & structure

⚠️ What's wrong

Collins is recalling certain model year 2012 Collins, Mid-Bus, or Corbeil SL, SH, DH, and DE model school and multi-function school activity buses manufacturer from March 12, 2012, through July 3, 2012. When the Double Out Door is open, there is potential for a drawstring of a backpack or an article of clothing to become entangled in a gap at the door bracket or support hardware as a passenger is exiting the bus.

πŸ’₯ The risk

If a drawstring or any other article of clothing worn by a passenger is entangled or snagged by the handrail, the bus operator may not be aware that the passenger is caught and could move the bus, potentially pulling the passenger under the wheels. This situation could lead to injury or even death.

πŸ”§ The fix

Collins will notify owners, and dealers will repair the buses free of charge. The safety recall began on August 16, 2012. Owners may contact Collins at 1-800-533-1850.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V346000
Manufacturer
COLLINS BUS CORPORATION
Vehicles affected
171
Component
STRUCTURE:BODY:DOOR
Owner phone
1-800-533-1850
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 16, 2012
Built
Mar 12, 2012 – Jul 3, 2012
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V346 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V346?

2012 Collins DE & 2012 Collins DH + 10 more. 171 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Collins dealer to book the free repair or call the manufacturer at 1-800-533-1850.