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πŸ’₯ Crash riskNHTSA 12V398πŸ“… Aug 14, 2012

2013 Infiniti JX35 recall: fuel system

⚠️ What's wrong

Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists.

πŸ’₯ The risk

If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash.

πŸ”§ The fix

Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall began on September 10, 2012. Owners may contact Nissan customer service at 1-800-647-7261.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V398000
Manufacturer
NISSAN NORTH AMERICA, INC.
Vehicles affected
7,842
Component
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Owner phone
1-800-647-7261
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 10, 2012
Built
Feb 15, 2012 – Jun 22, 2012
Recall started by
MFR
Notes
Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V398 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V398?

2013 Infiniti JX35. 7,842 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Infiniti dealer to book the free repair or call the manufacturer at 1-800-647-7261.