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🩹 Injury riskNHTSA 12V404📅 Aug 16, 2012

2006–2010 Turtle Top Ford Odyssey & 2006–2010 Turtle Top Ford VAN Terra + 1 more recall: equipment

⚠️ What's wrong

Turtle Top is recalling certain model year 2006-2010 transit buses equipped with Century-2 and/or Vista-2 wheelchair lifts. Over time with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.

💥 The risk

A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.

🔧 The fix

Turtle Top will notify owners, and the repairs will be performed by authorized Braun dealers free of charge. The recall began on September 13, 2012. Owners may contact Turtle Top at 574-831-4340.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V404000
Manufacturer
TURTLE TOP
Vehicles affected
577
Component
EQUIPMENT ADAPTIVE/MOBILITY
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 13, 2012
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V404 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V404?

2006–2010 Turtle Top Ford Odyssey & 2006–2010 Turtle Top Ford VAN Terra + 1 more. 577 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Turtle Top dealer to book the free repair.