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🩹 Injury riskNHTSA 12V423📅 Aug 31, 2012

2011–2012 Altec Digger Derrick recall: equipment

⚠️ What's wrong

Altec Industries, Inc. is recalling certain model year 2011-2012 Digger Derrick vehicles equipped with a PENGO digger extension shaft. A defect in the base material at the weld joint may result in a stress fracture through the applied weld of the drive hub to the hex bar material.

💥 The risk

The stress fracture could cause the extension shaft to separate from the drive hub when digging, increasing the risk of personal injury and/or property damage.

🔧 The fix

Altec will notify owners, and will inspect the PENGO digger extension shaft and, as necessary, replace the shaft, free of charge. The safety recall began on October 12, 2012. Owners may contact Altec Industries at 1-877-462-5832.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V423000
Manufacturer recall #
CSN 568
Manufacturer
ALTEC INDUSTRIES INC.
Vehicles affected
2,193
Component
EQUIPMENT
Owner phone
1-877-462-5832
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 12, 2012
Recall started by
MFR
Notes
Altec's recall campaign number is CSN 568.Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V423 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V423?

2011–2012 Altec Digger Derrick. 2,193 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Altec dealer to book the free repair or call the manufacturer at 1-877-462-5832.