2012 Zero Zero DS & 2012 Zero Zero S recall: equipment
⚠️ What's wrong
Zero Motorcycles, Inc. (Zero Motorcycles) is recalling certain model year 2012 S and DS motorcycles. These motorcycles are equipped with a motor encoder position signal that may drift over the extended use of the motorcycle. If the signal drifts outside of the given parameters, the motor controller may shut off, resulting in the motorcycle inadvertently losing power.
💥 The risk
A loss of power could lead to a crash and potential injury or death of the rider.
🔧 The fix
Zero Motorcycles will notify owners, and dealers will reprogram the motorcycle's motor controller free of charge. The safety recall began on September 28, 2012. Owners may contact Zero Motorcycles, Inc. at 1-888-786-9376.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 12V455000
- Manufacturer
- ZERO MOTORCYCLES INC.
- Vehicles affected
- 315
- Component
- EQUIPMENT:ELECTRICAL
- Owner phone
- 1-888-786-9376
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 28, 2012
- Built
- Jan 13, 2012 – Jul 23, 2012
- Recall started by
- MFR
- Notes
- Customers may contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to www.safercar.gov.