Buy me a coffee
🩹 Injury riskNHTSA 12V513📅 Oct 23, 2012

2011 Eldorado Axess & 2011 Eldorado E-Z Rider II MAX recall: equipment

⚠️ What's wrong

Eldorado National is recalling certain model year 2011 Axess and EZ Rider II Max buses, manufactured between October 1, 2010 and October 31, 2010 and equipped with Ricon 3-Minute Urban Transit Bus egress window sets. The composition of the material used to cast the handle that opens the egress window is incorrect, resulting in a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.

💥 The risk

In the event that the egress window handle fails during an actual emergency situation, passengers may be trapped in the vehicle placing them at risk of injury.

🔧 The fix

Eldorado National will notify owners, and dealers will replace the defective handles, free of charge. The recall began on November 16, 2012. Owners may contact Eldorado National at 1-937-596-7965 for more information.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V513000
Manufacturer
Eldorado National- California, Inc.
Vehicles affected
9
Component
EQUIPMENT
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 16, 2012
Built
Oct 1, 2010 – Oct 31, 2010
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V513 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V513?

2011 Eldorado Axess & 2011 Eldorado E-Z Rider II MAX. 9 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Eldorado dealer to book the free repair.