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💥 Crash risk🩹 Injury riskNHTSA 12V525📅 Nov 6, 2012

2013 Cadillac XTS recall: seats

⚠️ What's wrong

General Motors is recalling certain model year 2013 Cadillac XTS vehicles manufactured from October 12, 2011, through August 30, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 202, "Head Restraints." The rear seat head restraints may not lock in the upright position after being folded forward. If the head restriant is at its lowest position and it falls forward, it will not meet the height required by the standard.

💥 The risk

In the event of a vehicle crash, the lowered head restraint may increase the occupant's risk of neck injury.

🔧 The fix

General Motors will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 4, 2012. Owners may contact General Motors at 1-800-458-8006.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V525000
Manufacturer recall #
12258
Manufacturer
General Motors LLC
Vehicles affected
12,626
Component
SEATS:MID/REAR ASSEMBLY
Owner phone
1-800-458-8006
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 4, 2012
Built
Oct 12, 2011 – Aug 30, 2012
Recall started by
MFR
Notes
This is General Motors' recall number 12258.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V525 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V525?

2013 Cadillac XTS. 12,626 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Cadillac dealer to book the free repair or call the manufacturer at 1-800-458-8006.