2011–2013 Fleetwood Storm & 2010–2011 Fleetwood Encounter + 1 more recall: body & structure
⚠️ What's wrong
Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
💥 The risk
The step may collapse during use potentially causing personal injury.
🔧 The fix
Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 12V535000
- Manufacturer recall #
- 121025FRV
- Manufacturer
- FLEETWOOD RV, INC.
- Vehicles affected
- 842
- Component
- STRUCTURE
- Owner phone
- 1-800-509-3418
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 19, 2012
- Built
- Apr 26, 2011 – May 10, 2012
- Recall started by
- MFR
- Notes
- Fleetwood RV's safety recall number is 121025FRV. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.