2009–2013 Volvo Bus 9700 recall: equipment
⚠️ What's wrong
Prevost is recalling certain model year 2009-2013 Volvo Bus 9700 coaches manufactured from April 2009 through June 2012. The wheelchair lift may be missing maintenance safety pins and/or the wheelchair lift cylinders may not be the proper length, preventing the proper use of maintenance safety pins.
💥 The risk
With either the maintenance safety pins missing or not able to be used, the wheelchair lift may not be safely stowed in place, increasing the risk of injury to those working on, or around, the lift.
🔧 The fix
Prevost will notify owners, and dealers will add the safety pins and/or verify that they work properly, as needed, free of charge. The safety recall began on February 8, 2013. Owners may contact Prevost at 1-418-883-2888.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 12V539000
- Manufacturer recall #
- SR12-69
- Manufacturer
- Prevost Cars, Inc.
- Vehicles affected
- 44
- Component
- EQUIPMENT
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 8, 2013
- Recall started by
- MFR
- Notes
- The Prevost recall campaign number is SR12-69.Customers may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-423 (TTY: 1-800-424-9153), or go to http://www.safercar.gov.