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🩹 Injury riskNHTSA 12V584📅 Dec 13, 2012

2006–2011 Ford E-450 & 2006–2009 Chevrolet C5500 + 2 more recall: equipment

⚠️ What's wrong

Creative Bus Sales, Inc is recalling certain model year 2006-2011 Chevrolet and GMC C5500, and Ford E450, and Econoline 350 vehicles equipped with Braun wheelchair lifts. Over time, or with frequent use, the roll stop latches on the outer barrier of the lifts may become bent or misaligned.

💥 The risk

A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.

🔧 The fix

Braun is conducting this recall on behalf of Creative Bus Sales. Braun will notify owners, and dealers will repair the vehicles free of charge. The recall began on November 23, 2012. Owners may contact Creative Bus at 1-888-633-8380 or Braun at 1-800-488-0359.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
12V584000
Manufacturer
Creative Bus Sales, Inc.
Vehicles affected
227
Component
EQUIPMENT
Owner phone
1-888-633-8380
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 23, 2012
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 12V584 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 12V584?

2006–2011 Ford E-450 & 2006–2009 Chevrolet C5500 + 2 more. 227 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Chevrolet dealer to book the free repair or call the manufacturer at 1-888-633-8380.