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💥 Crash risk🩹 Injury riskNHTSA 13V164📅 Apr 29, 2013

2013–2014 Thor Motor Coach Challenger & 2013–2014 Thor Motor Coach Chateau + 7 more recall: equipment

⚠️ What's wrong

Thor Motor Coach is recalling certain model year 2013-2014 Challenger, Four Winds 5000, Hurricane, Chateau, Chateau Sport, and Windsport; model year 2013 Palazzo and Four Winds Siesta and model year 2014 Majestic motorhomes manufactured February 13, 2013, through April 09, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

💥 The risk

If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

🔧 The fix

Thor Motor Coach will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began during May 2013. Owners may contact Thor at 1-877-855-2867 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
13V164000
Manufacturer
Thor Motor Coach
Vehicles affected
427
Component
EQUIPMENT
Owner phone
1-877-855-2867
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 9, 2013
Built
Feb 13, 2013 – Apr 9, 2013
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 13V164 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 13V164?

2013–2014 Thor Motor Coach Challenger & 2013–2014 Thor Motor Coach Chateau + 7 more. 427 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Thor Motor Coach dealer to book the free repair or call the manufacturer at 1-877-855-2867.