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💥 Crash risk🩹 Injury riskNHTSA 13V290📅 Jul 9, 2013

2012 Farber Specialty Ford 550 Command Center recall: equipment

⚠️ What's wrong

Farber Specialty Vehicles (Farber) is recalling certain 2012 Ford 550 Command Center vehicles. Due to a design change in the Dometic-brand power awning motor assembly, the motor assembly screws may unknowingly shear.

💥 The risk

If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

🔧 The fix

Farber will notify owners and Dometic staff will replace the affected motors with motors of a different design. The recall ibegan on July 22, 2013. Owners may contact Farber at 1-800-331-3188 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
13V290000
Manufacturer
Farber Specialty Vehicles
Vehicles affected
10
Component
EQUIPMENT
Owner phone
1-800-331-3188
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 22, 2013
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 13V290 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 13V290?

2012 Farber Specialty Ford 550 Command Center. 10 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Farber Specialty dealer to book the free repair or call the manufacturer at 1-800-331-3188.