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🩹 Injury riskNHTSA 13V309📅 Jul 18, 2013

2010–2013 Glaval Primetime & 2010–2013 Glaval Sport + 7 more recall: equipment

⚠️ What's wrong

Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.

💥 The risk

The evaporator unit may detach from the ceiling and fall increasing the risk of injury.

🔧 The fix

Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. The recall began on July 8, 2013. Owners may contact Glaval at 1-800-445-2825 or [email protected].

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
13V309000
Manufacturer recall #
09E-061
Manufacturer
Glaval Bus Division
Vehicles affected
3,705
Component
EQUIPMENT
Owner phone
1-800-445-2825
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 8, 2013
Built
Apr 1, 2010 – Jun 28, 2013
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 13V309 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 13V309?

2010–2013 Glaval Primetime & 2010–2013 Glaval Sport + 7 more. 3,705 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Glaval dealer to book the free repair or call the manufacturer at 1-800-445-2825.