2013 Setra S417 TC recall: powertrain & transmission
⚠️ What's wrong
Setra Luxury Coaches is recalling certain model year 2013 S417TC buses manufactured in April and May 2013. The bolted joint at the lower control arm in the rear axle could loosen due to a change in the manufacturing tightening method.
💥 The risk
If the control arm loosens, it could reduce the driver's ability to control the direction of the vehicle, increasing the risk of a crash.
🔧 The fix
Motor Coach Industries (MCI), the designated importer, will notify customers and will retorque the bolted connection. This service will be completed at no cost to the customer. The recall began on September 4, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's campaign number is 32.00U08919A.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 13V327000
- Manufacturer recall #
- 32.00U08919A
- Manufacturer
- Setra of North America
- Vehicles affected
- 3
- Component
- POWER TRAIN:AXLE ASSEMBLY; SUSPENSION:REAR
- Owner phone
- 1-866-624-2622
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 4, 2013
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.