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💥 Crash riskNHTSA 13V344📅 Aug 9, 2013

2012 Dodge RAM 3500 & 2012 Dodge RAM 4500 + 1 more recall: powertrain & transmission

⚠️ What's wrong

Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.

💥 The risk

An unexpected loss of power transfer may increase the risk of a crash.

🔧 The fix

Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
13V344000
Manufacturer recall #
N50
Manufacturer
Chrysler Group LLC
Vehicles affected
85
Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Owner phone
1-800-247-9753
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 17, 2013
Built
May 4, 2012 – Aug 7, 2012
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 13V344 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 13V344?

2012 Dodge RAM 3500 & 2012 Dodge RAM 4500 + 1 more. 85 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Dodge dealer to book the free repair or call the manufacturer at 1-800-247-9753.