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💥 Crash risk🩹 Injury riskNHTSA 13V357📅 Aug 15, 2013

2013–2014 Creek Side 18CK & 2013–2014 Creek Side 20FQ + 15 more recall: equipment

⚠️ What's wrong

Outdoors RV Manufacturing is recalling certain model year 2013-2014 Creek Side trailers manufactured February 27, 2013, through March 11, 2013; model year 2013-2014 Timber Ridge trailers manufactured April 5, 2013, through May 1, 2013; and model year 2013 Wind River trailers manufactured April 3, 2013, through April 19, 2013; and model year 2014 Black Stone trailers manufactured April 24, 2013, through April 25, 2013. Due to a design change in the Dometic-brand power awning motor assembly, the motor assembly screws may unknowingly shear.

💥 The risk

If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

🔧 The fix

Outdoor RV began notifying owners on August 26, 2013 and Dometic staff will replace the affected motors with motors of a different design. Owners may contact Outdoor RV at 1-541-624-5500 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
13V357000
Manufacturer
Outdoors RV Manufacturing
Vehicles affected
204
Component
EQUIPMENT
Owner phone
1-888-447-0003
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 26, 2013
Built
Apr 5, 2013 – May 1, 2013
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 13V357 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 13V357?

2013–2014 Creek Side 18CK & 2013–2014 Creek Side 20FQ + 15 more. 204 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Black Stone dealer to book the free repair or call the manufacturer at 1-888-447-0003.