2012–2014 Crossroads Redwood recall: equipment
⚠️ What's wrong
Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.
💥 The risk
The awning may unfurl unexpectedly increasing the risk of a crash.
🔧 The fix
Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "[email protected]," or by phone at 1-855-226-7496.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 13V372000
- Manufacturer
- Crossroads RV
- Vehicles affected
- 1,931
- Component
- EQUIPMENT
- Owner phone
- 1-855-226-7496
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 7, 2013
- Built
- Aug 26, 2011 – Aug 14, 2013
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.