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💥 Crash riskNHTSA 13V394📅 Sep 4, 2013

2013 Heartland Cyclone recall: equipment

⚠️ What's wrong

Heartland Recreational Vehicles is recalling certain model year 2013 Cyclone 3110 fifth wheel travel trailers manufactured May 14, 2012, through June 29, 2012. The vehicles were manufactured with incorrect Gross Vehicle Weight Rating (GVWR) information printed on the Federal Certification Label. The actual Gross Vehicle Weight Rating (GVWR) is 16,000lbs but was listed as 18,000lbs on the label. Thus, these vehicles fail to conform to Part 567, "Certification Regulation."

💥 The risk

Towing a vehicle loaded beyond the specified weight rating may result in a tire or suspension failure leading to poor vehicle handling and an increased risk of a crash.

🔧 The fix

Heartland will notify owners and will provide a replacement label, free of charge. The recall began on September 16, 2013. Owners may contact Heartland at 1-888-262-5992. Heartland's recall number is 99-01-14.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
13V394000
Manufacturer recall #
99-01-14
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
10
Component
EQUIPMENT:OTHER:LABELS
Owner phone
1-888-262-5992
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 16, 2013
Built
Jun 11, 2012 – Jul 17, 2012
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 13V394 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 13V394?

2013 Heartland Cyclone. 10 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Heartland dealer to book the free repair or call the manufacturer at 1-888-262-5992.