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🩹 Injury riskNHTSA 13V413📅 Sep 19, 2013

2009–2013 Open Range Travel Trailer recall: door latches & locks

⚠️ What's wrong

Open Range R.V. Company (Open Range) is recalling certain model year 2009-2013 travel trailers manufactured from October 1, 2007, through July 12, 2013, and equipped with Fastec-brand deadbolt locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt. The travel trailer models cover by the recall are: 280RLS; 322RKS; 328RLS; 335BHS; 337RLS; 385RLS; 391RES; 392BHS; 399BHS; 400BHS; JF280RLS; JF287RLS; JF335BHS; JF392BHS; JT287RLS; JT315RLS; JT331BHS; JT337RLS; 287RLS; 310RLS; 345RLS; 379RKS; 393RLS; 399DBR; 399SRL; 427BHS; 429BHS; H341RGR; H395RGR; H396RGR; H397RGR; JF399BHS; JH341RGR; JT301BHS; JT305RLS; JT340FLR; PE119TH; R398RLS; R398RSS; R416RLS; RF316RLS; RT266RLS; RT281FLR; RT296BHS; RT303BHS; RT331BHS; 375BHS; 413RLL; 424RLS; H320MPR; H345MPR; JT359FKS; MR243F; MR274B; MR281FLR; MR285F; MR287B; MR289H; MR293R; MR303BHS; MR325B; MR331BHS; R412RSS; RF270RLS; RF280RLS; RF287RLS; RF298BWS; RF335BHS; RF392BHS; T247FLR; RT316RLS; 359RKS; 386FLR; H304RGR; JT353FES; LF289RES; LF297RLS; LF305BHS; LT252FLR; LT305BHS; MF316RLS; MF329BHS; MF337RLS; MF338RLS; MF357RES; MF395BHS; MR281F; MR316R; R430RLS; RA398FLS; RF329BHS; RF337RLS; RF338RLS; RF357RES; RF395BHS; RT320RES; 389BHS.

💥 The risk

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

🔧 The fix

Open Range will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on January 15, 2014. Owners may contact Open Range at 1-260-768-7771 or Fastec at 1-800-837-2505.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
13V413000
Manufacturer
Open Range R.V. Company
Vehicles affected
9,600
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Owner phone
1-800-837-2505
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 15, 2014
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 13V413 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 13V413?

2009–2013 Open Range Travel Trailer. 9,600 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Open Range dealer to book the free repair or call the manufacturer at 1-800-837-2505.