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🩹 Injury riskNHTSA 13V437📅 Sep 30, 2013

2013–2014 Augusta Flex recall: door latches & locks

⚠️ What's wrong

Augusta RV, LLC is recalling certain model year 2013-2014 FLEX recreational vehicles manufactured February 13, 2013, through May 31, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

💥 The risk

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

🔧 The fix

Augusta RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall is expected to begin by early November, 2013. Owners may contact Augusta RV at 1-574-848-0200 or Fastec at 1-800-837-2505.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
13V437000
Manufacturer
Augusta RV, LLC
Vehicles affected
189
Component
LATCHES/LOCKS/LINKAGES
Owner phone
1-800-837-2505
NHTSA hotline
1-888-327-4236
Built
Feb 13, 2013 – May 31, 2013
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 13V437 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 13V437?

2013–2014 Augusta Flex. 189 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Augusta dealer to book the free repair or call the manufacturer at 1-800-837-2505.