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🔥 Fire riskNHTSA 13V476📅 Oct 23, 2013

2002–2010 Orion VII & 2003–2008 Orion V recall: electrical system

⚠️ What's wrong

Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.

💥 The risk

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

🔧 The fix

DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
13V476000
Manufacturer
Daimler Buses North America
Vehicles affected
3,009
Component
ELECTRICAL SYSTEM
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 29, 2013
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 13V476 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 13V476?

2002–2010 Orion VII & 2003–2008 Orion V. 3,009 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Orion dealer to book the free repair.